Starting or Stopping the ATX Server

You may be asked to start or stop the ATX Server by an ATX Technical Support Representative if you experience server-related issues. These instructions will help you to follow along if you are directed by a Support Representative to start or stop the server while troubleshooting your issue.

  1. Do one of the following to open the Admin Console:
  • If ATX is open, go to the Support menu; select About. Then, click the Admin Console link.
  • If ATX is closed, navigate to Start\All Programs\CCH Small Firm Services\ATX 2014\ATX 2014 Admin Console

Admin Console - Server Settings tab

The Server Settings tab provides the location of your physical address of the computer that is your ATX server, and displays the server status and port numbers.

  1. Under the Status column, right-click in the row for the server you want to start/stop.

Admin Console - Server Settings tab (inset)

  1. Select the following:
  • Click Start to restart the server.
  • Click Stop to stop the server.
  1. Click Close.
  2. Restart ATX.